Data controller and contact details

The data controller is EPTAMETAL DI ZACCHI MIRKO, VAT No. 12084440960, Via Montello 3, 20900 Monza (MB), Italy. For privacy enquiries and to exercise your rights: info@eptametal.com. Phone: +39 039 2000252.

Personal data and purposes

If you email us, we process your email address, name, contact details and any information or attachments you choose to send, solely to handle your enquiry, respond and prepare a quote where appropriate. Emails are not used for newsletters or marketing.

Legal basis and provision of data

Quotation and service enquiries are handled to take pre-contractual steps requested by the data subject (Article 6(1)(b), GDPR). For ordinary informational correspondence, processing is based on the controller’s legitimate interest in responding to communications received (Article 6(1)(f)). Providing data is optional; without contact details or necessary information, we may be unable to respond or prepare a quote.

Email retention

Communications are retained in the mailbox info@eptametal.com as ordinary correspondence until they are deleted. There is no fixed automatic retention period: retention must remain limited to the time needed to handle the enquiry and any resulting relationship, subject to legal obligations and the protection of rights. You can request erasure by contacting the controller.

Processing methods and recipients

Data is processed using IT and email tools. It may be accessible to persons authorised by the controller and technical providers needed to operate the website and email service, within the scope of their services, and to authorities where required by law. This notice covers contact enquiries; subsequent contractual relationships may involve additional obligations and retention periods.

Cookies and external services

The website uses technical tools and consent preference management. External content, such as Google Maps where present, is subject to your expressed preferences. For details, see the Cookie Policy and use “Manage consent” to change your choices.

Your rights

Where provided by the GDPR, you may request access, rectification, erasure, restriction and data portability, and object to processing based on legitimate interests. Email info@eptametal.com. You may also lodge a complaint with the Italian Data Protection Authority. Contact enquiries do not involve profiling or automated decision-making.